LUMINOUS
LUMINOUS - 1ST MINI ALBUM [YOUTH]
LUMINOUS - 1ST MINI ALBUM [YOUTH]
▷ Please check Estimated Shipping Start Date for Pre-Order items before purchase!
▷ There can be unexpected delays due to international logistic issues, including weather or customs clearance.
▷ In certain instances, orders may regrettably be canceled due to stock errors, supplier shortages, or goods being damaged upon arrival at our warehouse.
▷ Please film an unboxing video when receiving your order. This can be used as proof if there is a fault with an item you have received and will be requested as evidence when making a refund or return claim.
▷🚨 At the time of payment, government tax may be added depending on the country's policy.
Condividere
SIX TRADE (sixkshop) is a member of 2024 [HANTEO FAMILY] and purchased
items at the store will certainly be reflected on [HANTEO CHART]
2024 HANTEO FAMILY NO.HF0082SIX001
UPDATED: DEC 12, 2024
💽 LUMINOUS - 1ST MINI ALBUM [YOUTH]
OUT SLEEVE: 152*210mm
PHOTOBOOK: 150*210mm | 64p
CONCEPT BOOKLET: 151*210mm | 44p
CD: 120*120mm
POSTCARD: 151*210mm | RANDOM 1 OF 4
PHOTO CARD: 55*85mm | RANDOM 1 OF 8
Cancellation before delivery
Cancellation before delivery
Cancellation and change are possible in the waiting state before delivery, and only orders for which consultation has been completed are available in the ready-to-ship state.
(However, in the case of limited production products, cancellation may not be possible.)
Cancellation after delivery
Cancellation after delivery
It is impossible to cancel after delivery, but a simple change of mind return that can be resold may be possible by paying the round-trip shipping cost.
(However, in the case of limited production products, cancellation is not possible.)
Exchange/Return/Refund
Exchange/Return/Refund
- Products that have been damaged or opened cannot be exchanged/returned.
(However, exchanges due to scratches that damage accessories or product value are possible only if there is an opening video.)
- The outer case is a protective material to protect the product, and exchange or return is not possible due to scratches on the outer case.
- Minor scratches on accessories that may exist during the manufacturing process may not be eligible for exchange or return.
Exchange/Return Procedure
Exchange/Return Procedure
1. Take a video or photo where you can check product defects or incorrect delivery along with your order number/name/contact number and leave it on the Q&A bulletin board.
- Required attachments
① 1 photo of the delivery box to show the waybill in detail
② One photo of all the components in the delivery box you received
③ A picture of the defective part of the product that can be read or a video at the time of opening
2. Check the contents of the Q&A and decide whether exchange/return is possible
3. In the case of a confirmed exchange/return, we will send a courier to return the product, and package the product in the condition it was first received.
4. When the exchanged/returned product is received, we will proceed with the exchange and refund after final confirmation.
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Shipping Arrangement
Shipping Arrangement ⭐ Orders placed by 10AM (GMT+9) will be packed and shipped on the same day on business days. 🕒 Orders placed on Friday after 10AM (GMT+9) and on...
Shipping Arrangement
Shipping Arrangement ⭐ Orders placed by 10AM (GMT+9) will be packed and shipped on the same day on business days. 🕒 Orders placed on Friday after 10AM (GMT+9) and on...
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Return, Exchange & Refund
Return, Exchange & Refund 📦 Return, exchange or refund request must be made via 6Kshop customer service within 7 days of receiving. 🎥 Missing merchandise refund request must be made with a FULL LENGHTH UNEDITED...
Return, Exchange & Refund
Return, Exchange & Refund 📦 Return, exchange or refund request must be made via 6Kshop customer service within 7 days of receiving. 🎥 Missing merchandise refund request must be made with a FULL LENGHTH UNEDITED...